Do you accept returns?
At Cocobella, each product is meticulously handcrafted and quality-checked to ensure it meets the highest standards. Due to the handmade nature of our earrings, we do not offer returns or exchanges once an order has been placed.
We understand the importance of your trust and strive to provide a seamless shopping experience. Our commitment to quality ensures that every piece tells a story and is crafted with care and precision.
If you have any concerns or questions about your purchase, please feel free to contact us. We’re here to assist and ensure you have the best experience with team Cocobella.
2. What to do if i recieve damaged product?
Make sure you have an unedited opening video. Inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.